Frequently Asked
Questions
Find answers to common questions about the Vyltic ecosystem,
platform tools, and our global padel standard.
General
What is Vyltic?
Vyltic is a padel platform that connects players, venues, and competition through a shared ecosystem. It provides tools for matchmaking, events, rankings, bookings, and court operations—all connected through one system.
Who is Vyltic built for?
Vyltic is built for the padel ecosystem as a whole. It powers everything from clubs looking to unify their daily operations and services, to players seeking to improve their game and network within the platform.
How does Vyltic work?
Vyltic connects venues and players. Players search for courts and availability, book, and pay. Venues manage the dashboard. Payments are seamless, and participation happens through the app where activity is tracked in real-time.
Where is Vyltic available?
Vyltic is currently active in Jordan with plans to expand internationally in the near future.
Players & Community
What can players do on Vyltic?
Players can find local courts, join tournaments, and connect with other players. It's a mobile app built to improve your game, find matches, and access the app shop.
How do I get a match on Vyltic?
Open the app and find a match. Availability is real-time, and you can see matches at venues in the Vyltic system.
How do I track my player stats and rank?
Profiles contain statistics such as matches won, tournament ranking, and match history. Player profiles are updated automatically as you play matches.
Are rankings updated live?
Yes. Rankings and statistics are updated the moment a result is recorded.
Venues
What is the Vyltic venue dashboard?
Our venue dashboard is an operational tool built for padel venues. It handles bookings, memberships, coaching, staff, and analytics from one place.
How does the dashboard manage bookings?
Any bookings made by players on the app are synced to your dashboard instantly. You can also manually add walk-ins directly from the dashboard.
Can venues control their app presence?
Yes. You control availability, pricing, and all venue details remotely through the dashboard.
Does Vyltic support multi-site clubs?
Yes. Venues with multiple sites can manage all through a single Vyltic account for centralized monitoring and management.
Bookings, Shop & Payments
Can players book venues through Vyltic?
Yes. Players can view available slots and book courts at participating venues through the app.
What is the Vyltic shop?
The app features a premium shop for merchandise and equipment from the Vyltic ecosystem. Gear can be managed through our integrations and systems.
Is Vyltic strictly an online platform?
Vyltic handles online bookings, but real-world interactions and play take place at the physical padel venues in the Vyltic ecosystem.
Data & Access
How is data handled on Vyltic?
All player and venue data is managed within the Vyltic platform. Access to your client dashboard is strictly restricted and activity is logged centrally.
Is data updated in real-time?
Yes. Match results, rankings, and venue availability are all updated live across the platform.
Support
How do I get support?
For players and venues, our support team is available via our contact page and directly through support passages in the dashboards.
Still have questions?
Our support team is ready to help you optimize your experience on the platform.
Contact Support